Boost Agent Productivity: HubSpot Smart CTI Connector
Enhance agent efficiency and customer experience with the HubSpot Smart CTI Connector by NovelVox. This Chrome add-on streamlines customer interactions by eliminating manual tasks. Seamlessly integrate your phone systems with HubSpot CRM to provide agents with essential call controls and caller insights on a unified interface.
Key Features:
- Embedded call and agent states
- Integrated call disposition, wrap-up, and notes
- CRM screen pop
- Click to Dial
- Automated call logging
This tool also offers custom screen pop workflows, supervisor monitoring capabilities, agent dashboards, and case management features. Elevate your customer service operations with HubSpot Smart CTI Connector.
